Answer: Right now, we are only accepting pickup orders through the website. For all delivery orders, please call 1.855.MBAKERY or your local Magnolia Bakery and one of our customer service representatives can assist you.
Answer: An invoice is sent via email as soon as your order is placed, as well as the day the order is processed. If you haven’t received a copy of your invoice, however, please call 1.855.MBAKERY and a member of our team would be happy to resend.
Answer: All online orders must be placed at least 48 hours in advance. However, we do our best to fulfill same day orders if possible. Please call 1.855.MBAKERY to speak to a customer service representative to see if it would be possible to fulfill a same day or next day order.
Answer: Yes. We do not allow any profanity or mature content to be inscribed on cakes. If you’re unsure whether or not your inscription meets Magnolia Bakery’s standards, please call 1.855.MBAKERY and a member of our team would be happy to assist you.
Answer: No problem – please call 1.855.MBAKERY and a member of our team can assist you with making those changes. Please note that changes to your order can only be made up to 24 hours in advance of the pickup date and time.
Answer: Orders can be cancelled up to 24 hours in advance of pickup. For all orders cancelled within 24 hours of the chosen pickup date/time, customers will be charged 50% of the order total. Please call 1.855.MBAKERY to speak to one of our customer service representatives who can assist you with canceling your order.
Answer: Yes! We’ll be adding new desserts on a regular basis that you can order online. Please be sure to check back regularly to see our updated menu. If you’re looking for a particular dessert, please call 1.855.MBAKERY to place your order.
Answer: No, it just means we haven’t added it to the website yet! We will be adding new dessert options for online ordering soon. In the meantime, if you’re looking for a particular dessert, be sure to call 1.855.MBAKERY to place your order.
Answer: We use two different systems for nationwide shipping and local pickup. As a result, customers have to have two separate accounts to place orders through the individual platforms. We apologize for any inconvenience this may cause.